Circle shows zero internet usage

[cemtp]

I have been running Circle app on Orbi for quite some time.

Recently it started to show no internet usage. I only see "No usage to report for this period". 

I deleted the app and reinstalled but still the same. Any suggestions before I cancel the subscription?

Thanks.

[DexterJB · Accepted solution]

Hi @cemtp,

Welcome to the community!

You can check the link below from Circle.

https://support.meetcircle.com/hc/en-us/articles/360002161692-My-Profile-Device-isn-t-Showing-Usage-...

Dexter

Community Team

[DexterJB · Accepted solution]

Hi @cemtp,

Welcome to the community!

You can check the link below from Circle.

https://support.meetcircle.com/hc/en-us/articles/360002161692-My-Profile-Device-isn-t-Showing-Usage-...

Dexter

Community Team

[DexterJB]

Hi @cemtp,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team

[cemtp]

Thanks for following up. 

Suggestions in the link didn't help so I cancelled my subscription.

Not an ideal solution but the problem is solved now 😞 

Regards,

Cem