Orbi WiFi 7 RBE973
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Delete circle account and all associated cloud data

ad11
Aspirant

Delete circle account and all associated cloud data

I enabled Circle on my Orbi and downloaded the app to iPhone.  I registered my email and phone and selected Basic.  Just wanted to try it out.  I setup a profile and assigned some devices.  Now I would like to disable and remove all my info.  I disabled Circle on the Orbi, selected Reset in the Circle app, and removed the app from iPhone.

However, I am wondering if Circle's cloud servers still have my registration info (email, phone), and more importantly, my internal network information (devices, etc.).  How can I make sure that I've erased/deleted all traces of my information from Circle, both locally and in the Cloud, so it is as if I never used it to begin with?

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 1 of 4
DexterJB
NETGEAR Moderator

Re: Delete circle account and all associated cloud data

Hi @ad11, welcome to the community! It is best to reach the Circle support team regarding this. Their support channel is linked below.

 

https://support.meetcircle.com/hc/en-us/articles/115001382172-Contact-Circle-Support

 

Dexter

Message 2 of 4
ad11
Aspirant

Re: Delete circle account and all associated cloud data

Hi @DexterJB , they just refer you back to Netgear for support of Circle on Netgear:

"The team over at NETGEAR is best equipped to help with any and all Circle on NETGEAR questions or issues".  They refer you to https://www.netgear.com/support/product/circle.aspx

From there, you are referred to the Netgear community, so that's how I ended up here.

Message 3 of 4
DexterJB
NETGEAR Moderator

Re: Delete circle account and all associated cloud data

Hi @ad11, I have sent you a message. Please check your inbox.

 

Dexter

Message 4 of 4
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