Orbi WiFi 7 RBE973
Reply

Disney Circle Passcode Reset (Orbi router RBR50)

DenG
Initiate

Disney Circle Passcode Reset (Orbi router RBR50)

Disney Circle passcode reset does not work. i resend the code over and over but does not work.

ho do i get the passcode? Where does the app get a phone number where toe send.

 

regards,

 

Dennis Glasbergen

Message 1 of 46
DexterJB
NETGEAR Moderator

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Hi @DenG,

 

I have sent you a message. Please check your inbox.

 

Dexter
Community Team

Message 2 of 46
AZTravelGuy
Tutor

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Sending a private message doesn't help others with the identical problem.

I cannot get the passcode to verify. I receive it but it fails to validate no matter what I've tried so far.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 3 of 46
R0hek
Initiate

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Dear I have the same issue, deleted all apps and reinstalled.

Resend passcode doesnot work.

Is there a site where we can check the phone number.

 

Thx

Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
Message 4 of 46
DenG
Initiate

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Dear Disney,

 

i would like to use circle again, but the old passcode does not work.

the resend a sms does not work as well. how can i use de parent controll.

 

regards,

 

Dennis Glasbergen

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 5 of 46
DexterJB
NETGEAR Moderator

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Hi @DenG, I have sent you a message. Please check your inbox.

 

Dexter

Message 6 of 46
Pezdude1000101
Initiate

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Same question....can't get circle to reset. I don't want to have to reset the whole router.
Message 7 of 46
DexterJB
NETGEAR Moderator

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Hi @Pezdude1000101, I have sent you a message. Please check your inbox.

 

Dexter

Message 8 of 46
amkahana
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

I have the same problem. I got a new iphone and I can't seem to connect to my Circle. When I ask for a passcode text, at first it would send me texts of a passcode that would not work, and then it stopped sending me texts. Hopefully there is a fix. I'd like to be able to control my kids' wifi use asap! Thank you.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 9 of 46
DexterJB
NETGEAR Moderator

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Hi @amkahana, I have sent you a message. Please check your inbox.

 

Dexter

Message 10 of 46
amsi30008
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

I'm having the same issue, can't figure it out.
Message 11 of 46
Sepman76
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

I have the same issue. Got new iPhone 11 but does not accept my 4 digit pin/code (I know it is one of two and does not work). I have had it send me a new code. Still no go.  Dexter, can I get a message to to reset Circle.  Need to be able to reward my 15yo again! thx.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 12 of 46
davidsp
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

i have the same problem, how can i reset my circle password, sms send didn´t work.

 

thanks

Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 13 of 46
CosmoC17
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Same issue as everyone else. Code not working and text code from circle not working. How do I fix?
Model: RBK53|Orbi AC3000 Tri-band WiFi System
Message 14 of 46
xenon77
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Hi,

 

I have the same Problem, switch my Orbi to Router mode especialy to use Circle  but cannot receive the SMS

 

i tried everything 

 

Can you please help ?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 15 of 46
Kouhe
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

I can't receive a passcode to reset my circle app as well.
Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 16 of 46
SErasmus
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

I got a new phone as well iphone11 pro and the passcode will not work.  I have deleted the app, reinstalled.  I reset everything.  Can you please help me?  

Message 17 of 46
Ethkl
Initiate

Re: Disney Circle Passcode Reset (Orbi router RBR50)

I am having the same problem above. Have a new phone and I cant get the app to work. Now it keeps asking me to create an account, no way to skip and log in, and it wont do either. 

 

Why wont you answer the question in the post? Why is it allways a PM?

 

Please help us.

Model: R7000|AC1900 Smart WIFI Router
Message 18 of 46
amsi30008
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

I had to completely reset the device. After reset it worked perfectly.
Message 19 of 46
Ethkl
Initiate

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Just to clarify, just the phone or the router too? 

Message 20 of 46
amsi30008
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Just the router, not the phone.
Message 21 of 46
Cbeckwith
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

I have the same issue and cannot access. I do not receive a pin.

Thanks
Message 22 of 46
Joelivan12
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

I have the same problem. I change phone number ad now i cannot received the passcode text. Since i have none other deviced associated to the Circle, i need help trying to enter to my Circle. 

Thanks,


Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 23 of 46
Ussef
Aspirant

Re: Disney Circle Passcode Reset (Orbi router RBR50)

Dear Support,

 

I have the same issue with my RBR40. My old phone is broken and I'm not receiving the SMS in the new one....can't get circle to reset without reseting the Orbi.

 

Thanks in advance for your help.

Message 24 of 46
Christian_R
NETGEAR Employee Retired

Re: Disney Circle Passcode Reset (Orbi router RBR50)

@Joelivan12 - I have sent you a message. Please check your inbox. 

 

Christian

Message 25 of 46
Top Contributors
Discussion stats
Announcements

Orbi WiFi 7