NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
xrage
Nov 03, 2019Follower
Disney Circle Passcode Reset
After changing my phone i reinstalled circle app, Now getting error 'Not able to connect' while entering passcode. Might be possible that i forgot that. Tried resetting passcode but not getting ...
bigmoebbq
Nov 10, 2019Aspirant
I am also having a problem with th eCircle passcode. I got a new phone and now I can't get in. I hve been trying for a few days.
I can see the router, I have also reset the router a few times. I am gettign the sms message but when I try to log in with the passcode it says "failed to verify the Passcode" I pay monthly for the circle service . So I would like for it to work.
DexterJB
Nov 12, 2019NETGEAR Moderator
Hi bigmoebbq, welcome to the community! Other users who experienced a similar error reported that a factory reset was able to fix the issue. That's something that you can try. If the issue persists, please let me know.
Dexter
- BayareacoolerDec 02, 2019AspirantI guess I’ll have to do a factory reset too? The messaged passcode is unable to connect me to circle. Let me know if there are alternate options. I have reinstalled circle, updated router firmware and no luck. Thanks.