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Disney Circle Passcode Reset

xrage
Follower

Disney Circle Passcode Reset

After changing my phone i reinstalled circle app, Now getting error 'Not able to connect' while entering passcode. Might be possible that i forgot that. 

 

Tried resetting passcode but not getting SMS. Please help

Model: R7000|AC1900 Smart WIFI Router
Message 1 of 6

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DexterJB
NETGEAR Moderator

Re: Disney Circle Passcode Reset

Hi @xrage,  I have sent you a message. Please check your inbox.

 

Dexter

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DexterJB
NETGEAR Moderator

Re: Disney Circle Passcode Reset

Hi @xrage,  I have sent you a message. Please check your inbox.

 

Dexter

Message 2 of 6
bigmoebbq
Aspirant

Re: Disney Circle Passcode Reset

I am also having a problem with th eCircle passcode.    I got a new phone and now I can't get in.  I hve been trying for a few days. 

I can see the router,  I have also reset the router a few times.  I am gettign the sms message but when I try to log in with the passcode it says  "failed to verify the Passcode"  I pay monthly for the circle service . So I would like for it to work.

 

Model: R7000P|Nighthawk AC2300 Smart WiFi Dual Band Gigabit Router
Message 3 of 6
DexterJB
NETGEAR Moderator

Re: Disney Circle Passcode Reset

Hi @bigmoebbq, welcome to the community! Other users who experienced a similar error reported that a factory reset was able to fix the issue. That's something that you can try. If the issue persists, please let me know.

 

Dexter

Message 4 of 6
Bayareacooler
Aspirant

Re: Disney Circle Passcode Reset

I guess I’ll have to do a factory reset too? The messaged passcode is unable to connect me to circle. Let me know if there are alternate options. I have reinstalled circle, updated router firmware and no luck. Thanks.
Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 5 of 6
lbrawner88
Aspirant

Re: Disney Circle Passcode Reset

Hi!  I have the same problem...I got a new phone and wasn't able to reset my Circle password.  Will you help me please?  Thank you!

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