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Disney Circle Passcode Reset

deadcannon
Follower

Disney Circle Passcode Reset

The app was not showing all my devices so i unstalled it for a while and just used the Orbi app to manually manage my network.  Upon downloading the Circle app i click "I'm the only Circle admin," it texts me a code but then says "Could not connect Please check your passcode and try again."

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 6
Christian_R
NETGEAR Employee Retired

Re: Disney Circle Passcode Reset

Hi deadcannon,

 

May you factory reset your Orbi router and run through the setup assistant again. After setting up the router, please use the same passcode to log into the Circle app.

 

Christian 

Message 2 of 6
anandsahu
Aspirant

Re: Disney Circle Passcode Reset

Hi Christian,

im unable to use circle on iPhone/ipad as I'm the admin but it kept texting me the passcode that doesn't work. I have RBR20.

i can provide additional details if needed.

How do I access my core passcode and password?

Thanks,

Anand

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 3 of 6
Christian_R
NETGEAR Employee Retired

Re: Disney Circle Passcode Reset

Hello, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message. Please also provide me with the passcode that is being provided to you by the system.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian

Message 4 of 6
anandsahu
Aspirant

Re: Disney Circle Passcode Reset

Hi Christian,

I just replied back, please check if you got it. I'm getting post flooding error.

Message 5 of 6
anandsahu
Aspirant

Re: Disney Circle Passcode Reset

Name first: Anand S.

Model Number: RBR20

 

Message 6 of 6
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