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Re: Disney circle app not recognizing my R7000P router
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Disney circle app not recognizing my R7000P router
So , I purchased a new netgear router for the parental controls and I have only had the router for 7 weeks and the circle app worked for the first 6 weeks, but now it does not recognize the router. Tech support didn't know what was happening and now I am waiting for 24-48 hour callback, well I guess 48 hour callback since it has been 24 hours already. It kind of stincks when you spend over $200 for a router with parental controls and it does not work. Now I cannot return the router back to the store.
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Re: Disney circle app not recognizing my R7000P router
Hello Tango99,
Welcome to the community! Has support been able to follow up on your case?
Christian
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Re: Disney circle app not recognizing my R7000P router
no my issue still not resolved!!!!!
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Re: Disney circle app not recognizing my R7000P router
Hi Tango99,
May you provide us with your case number and we can see if support can follow up immediately.
Thanks,
Christian
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Re: Disney circle app not recognizing my R7000P router
I don't know what my case number is anymore but I will be calling back.
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