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Re: Disney circle enabled on router but circle app not finding

jrwilson88
Aspirant

Disney circle enabled on router but circle app not finding

I enabled Disney circle on my router, but when I go to the circle app it says it can't find circle on my router.  

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 6

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ElaineM
NETGEAR Employee Retired

Re: Disney circle enabled on router but circle app not finding

Welcome to the community, @jrwilson88

 

Have you tried rebooting the router? 

Make sure that your app is connected to the router as well. 

 

ElaineM
NETGEAR Community Team

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Message 2 of 6

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ElaineM
NETGEAR Employee Retired

Re: Disney circle enabled on router but circle app not finding

Welcome to the community, @jrwilson88

 

Have you tried rebooting the router? 

Make sure that your app is connected to the router as well. 

 

ElaineM
NETGEAR Community Team

View solution in original post

Message 2 of 6
jrwilson88
Aspirant

Re: Disney circle enabled on router but circle app not finding

Thank you that worked!

Message 3 of 6
ElaineM
NETGEAR Employee Retired

Re: Disney circle enabled on router but circle app not finding

You're welcome and thank you for the update.

Glad that it worked!

Have a great day. 

 

ElaineM
NETGEAR Community Team
Message 4 of 6
rgahan0854
Aspirant

Re: Disney circle enabled on router but circle app not finding

I am unable to find the circle device on my phone. I have the most current update for the router and the app. I had to reset the app because it was causing issues, before that it found my router just fine. I have the circle control enabled on the netgear admin page and I restarted it, but I still get the message that the app can't find my router.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 5 of 6
DexterJB
NETGEAR Moderator

Re: Disney circle enabled on router but circle app not finding

Hi @rgahan0854,

 

I have sent you a message. Please check your inbox.

 

Regards,

 

Dexter
Community Team

Message 6 of 6
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