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Re: Disney circle keeps disconnecting on R7000
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Disney circle keeps disconnecting on R7000
Good morning,
A few months ago Netgear included a new feature in the R7000, namely Disney Circle. Out of curiosity I enabled it, and despite some flaws in design, I find it very practical.
Unfortunately it has a major issue: it keeps getting disconnected randomly over time.
Symptoms are that Internet is still working, router is still operational, but Circle app on my phone states that Circle lost it's connection to the Internet, and the app cannot reconnect to Circle service (even still on the same network).
So far only I have found to restore connection is to restart the router (which is really not practical).
I should note that for some technical reason, I'm on a double NAT setup (as my ISP modem does not allow for bridge mode, so I forward all ports to the R7000).
I am on firmware V1.0.9.26_10.2.31
It would seem, but this is not quite a foolproof observation, that frequency of the issue is higher with this firmware than with previous firmware.
Help would be welcome
Thanks and regards
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Re: Disney circle keeps disconnecting on R7000
Same issue...same equipment. Any solution yet?
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Re: Disney circle keeps disconnecting on R7000
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Re: Disney circle keeps disconnecting on R7000
I have to reenable it daily. Always loses internet connection.
Is there a fix for this?
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Re: Disney circle keeps disconnecting on R7000
Same thing here. It's too bad because when it works, it works well. But having to reset everything more and more frequently is making look for other routers and parental controls.
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Re: Disney circle keeps disconnecting on R7000
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Re: Disney circle keeps disconnecting on R7000
I have the same issue. Worked well for 2 weeks and now it continues to lose connection. Very VERY annoying and disturbing!
Any help and assistance is welcome!
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Re: Disney circle keeps disconnecting on R7000
Pretty slack , I have voiced my last good bye to Netgear here: https://community.netgear.com/t5/Nighthawk-WiFi-Routers/I-will-Never-buy-another-Netgear/m-p/1650744...
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Re: Disney circle keeps disconnecting on R7000
I'm having the same problem. My setup is also double Nat'd, as the setup instructions suggest. I've got the router plugged into my cable modem (Telstra).
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