As of about 3 weeks ago, all of my devices on my home network have been unable to access Disney+. Over my cell connection things work fine. For a while I let it slide because I know their service is crap. But now after 4 calls to their helpdesk, calls to my ISP, and everything else, I have realized that the problem is my orbi router. When I hardwire a device straight into my fiber modem, Disney+ works fine. Through the orbi router (wired or wireless) I get an Error code 90.

All other streaming services (that I've tried so far) work just fine including Sling, Netflix, Amazon Prime, etc. Only Disney+ is not working. This is affecting all devices including my Roku, FireTV, AppleTV, Android, and iOS devices. The only difference is with a browser I don't get any error codes, I just get a spinning loadin circle that never ceases.

Trying to load the login page, with developer tools on Chrome, under Network, I see a broken token with the error:

Request URL:
https://global.edge.bamgrid.com/token
Referrer Policy:
no-referrer-when-downgrade

Request Headers

Provisional headers are shown
accept:
application/json
authorization:
Bearer ZGlzbmV5JmJyb3dzZXImMS4wLjA.Cu56AgSfBTDag5NiRA81oLHkDZfu5L3CKadnefEAY84
content-type:
application/x-www-form-urlencoded
Referer:
https://www.disneyplus.com/
Sec-Fetch-Dest:
empty
User-Agent:
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.163 Safari/537.36
x-bamsdk-client-id:
disney-svod-3d9324fc
x-bamsdk-platform:
windows
x-bamsdk-version:
4.5

I have tried power-cycling the router (About 6 times). I've tried changing my DNS. I finally tried resetting to factory settings.

No luck.

Anyone have any thoughts?

EDIT:

Additional info:
The service has been working just fine up until about 3 weeks ago. Nothing changed on my end. Also I have no fancy routing, VPNs, port forwarding, domain blockers, parental restrictions, etc etc. As I mentioned I have tried a couple of DNS services, including (currently) Google's.

Forum Discussion

Disney+ not working with Orbi Router