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Re: HOW DO YOU REMOVE AN ADMIN FROM CIRCLE APP - DAUGHTER HAS GAINED ACCESS

Tracyb1973
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HOW DO YOU REMOVE AN ADMIN FROM CIRCLE APP - DAUGHTER HAS GAINED ACCESS

I have Circle on Netgear.  My 13 year old daughter has gained access to the Circle app as an admin and I have no idea how she has managed to do this.  How do I remove her as an admin and stop her from trying again? Thank you

Model: R7000P | AC2300 Nighthawk Smart WiFi Router with MU-MIMO
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DexterJB
NETGEAR Moderator

Re: HOW DO YOU REMOVE AN ADMIN FROM CIRCLE APP - DAUGHTER HAS GAINED ACCESS

Hi @Tracyb1973,

 

Welcome to the community!

 

You can ask your daughter to uninstall the app from her device/s and go through the setup linked below and select the option "I'm the only Circle admin" and setup a Lock PIN (instructions also linked below.)

 

https://support.meetcircle.com/hc/en-us/articles/115001380631-How-Do-I-Allow-Another-Adult-to-Manage...

 

https://support.meetcircle.com/hc/en-us/articles/115001382211-Using-the-Circle-App-Lock-PIN

 

Dexter

Community Team

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DexterJB
NETGEAR Moderator

Re: HOW DO YOU REMOVE AN ADMIN FROM CIRCLE APP - DAUGHTER HAS GAINED ACCESS

Hi @Tracyb1973,

 

Welcome to the community!

 

You can ask your daughter to uninstall the app from her device/s and go through the setup linked below and select the option "I'm the only Circle admin" and setup a Lock PIN (instructions also linked below.)

 

https://support.meetcircle.com/hc/en-us/articles/115001380631-How-Do-I-Allow-Another-Adult-to-Manage...

 

https://support.meetcircle.com/hc/en-us/articles/115001382211-Using-the-Circle-App-Lock-PIN

 

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: HOW DO YOU REMOVE AN ADMIN FROM CIRCLE APP - DAUGHTER HAS GAINED ACCESS

Hi @Tracyb1973,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

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