How to reset Circle on Orbi RBR40

[R4xlee]

I changed cell phone numbers and I cannot receive a password reset code. How can I reset circle so I can manage it?

[Christian_R]

Hello R4xlee, 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number: 

Thanks,

Christian

[FatherMountain]

Hi @Christian_R 

I Have a RBR40 (not listed as option above). 

Have recently been unable to access 1st gen Circle that is built into the RBR40 after longstanding use following my purchase.

An attempt at walking through the setup process again indicates that the router cannot be found despite it being listed as one of the compatible routers.

How can I access Circle (1st gen) again?

Thanks

[Christian_R]

Hello FatherMountain, 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number: 

Thanks,

Christian