I am using RBR50, I can't use circle passcode sent via sms to reset circle

[stellvia]

Hi  I am using Orbi RBR50, and changed a new iphone. I try to reset orbi's passcode by selecting ‘I am the only admin' and get passcode sent via sms. But It doesn't work.

Can anyone help me to fix this issue.

Thanks!

[FURRYe38]

May need to contact NG support regarding this:

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Circle-Pass-Code-Help-and-Informatio...