I have replaced my phone and can no longer access circle

[donnno]

I have recently updated my Iphone - and can now longer access Circle - it tells me it is sending an SMS but I never receive it.

Please let me know how to reset it.

I am currently paying for premium services but don't have access to anything :/.

[mdnc_617]

I am having the same issue.

[Christian_R]

Hello donno & mdnc_617, 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number: 

Thanks,

Christian

[donnno]

Name: donovan jenkins
Email: djenks@westnet.com.au
Model Number: r8000
Serial Number: 4MH16A78A02DC

[zad3717]

@Christian_R  I've sent a PM re me upgrading my phone and Circle not sending me the admin code.

Thanks