Need circle account reset

[ted1992]

I changed my phone number from what I registered with and I can no longer get my passcode via text message.  Is there a way to reset my account?

Ted Fischer

[Christian_R]

Hello ted1992, 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the information in a private message. 

Name:

Email:

Model Number:

Serial Number: 

Thanks,

Christian

[cocogolf151]

I have a Orbi RBK22 and i cannot access my Circle account. I recently changed phone numbers and can no longer get the code. How can i get the code so i can update my account.

[Christian_R]

Hello cocogolf151, 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number: 

Thanks,

Christian

[cocogolf151]

How do I email you privately?

[cocogolf151]

I sent you a private message.

[Christian_R]

Hi Colin, 

Thanks for the info. I have sent you a message. 

Christian 

[b73]

I am having the same issue. I'll send a private message to @Christian_R, too. Thank you!