Orbi WiFi 7 RBE973
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Re: Netgear 7000P not updating, and manage multiple circle accounts.

Traptur
Aspirant

Netgear 7000P not updating, and manage multiple circle accounts.

Just got a new 7000P and am trying to set up at second house. Want to have a separate circle set up too. Router is not updating firmware successfully or able to run speed test through nighthawk app. Only seeing my original circle from my other router.
Message 1 of 4
Traptur
Aspirant

Re: Netgear 7000P not updating, and manage multiple circle accounts.

Also, I'm not seeing internet on any device connected to the new router but my phone.
Message 2 of 4
DexterJB
NETGEAR Moderator

Re: Netgear 7000P not updating, and manage multiple circle accounts.

Hi @Traptur,

 

Welcome to the community!

 

1. What is the firmware version currently being used by the router?

2. Does the second house have a different Internet source or is it connected to the other house?

3. Did you use the same Circle logins when you setup the router in the second house?

 

Regards,

 

Dexter

Community Team

Message 3 of 4
DexterJB
NETGEAR Moderator

Re: Netgear 7000P not updating, and manage multiple circle accounts.

Hi @Traptur,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

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