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New Phone Number - Unable to Access Circle App with new iPhone

DDLexus
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New Phone Number - Unable to Access Circle App with new iPhone

I cancelled my old phone line that was tied to my Circle Smart Parental Controls App on the Netgear Nighthwawk Router. After installing the Circle App, it tries to send a 4 digit code to my old phone line (which is deactivated). Is there any way to re-assign my new number to log in with a 4 digit admin code?
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Christian_R
NETGEAR Employee Retired

Re: New Phone Number - Unable to Access Circle App with new iPhone

Hello, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian 

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Message 2 of 2

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Christian_R
NETGEAR Employee Retired

Re: New Phone Number - Unable to Access Circle App with new iPhone

Hello, 

 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

 

Name:

Email:

Model Number:

Serial Number: 

 

Thanks,

Christian 

Message 2 of 2
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