Orbi WiFi 7 RBE973
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New Phone - Unable to login to Netgear Circle

ThanksEveryone
Initiate

New Phone - Unable to login to Netgear Circle

Hi, Phone died. Got a new phone. I installed the Circle app and it is able to locate circle on the Netgear router but it says it has sent the Circle passcode to the phone number that was registered. It is the same phone number but there is no code on the phone. What are the steps to reset Circle on Netgear.
 
thank you
 
Router Information
 
Hardware Version
R6700v3
 
Firmware Version
V1.0.4.128_10.0.104
 
GUI Language Version
V1.0.4.122_2.1.38.1
  
DHCP
On

Message 1 of 4
ThanksEveryone
Initiate

Re: New Phone - Unable to login to Netgear Circle

 
Message 2 of 4
ljlishman
Aspirant

Re: New Phone - Unable to login to Netgear Circle

I'm having the EXACT problem and it's driving me crazy that there's no real support for it.

Message 3 of 4
DexterJB
NETGEAR Moderator

Re: New Phone - Unable to login to Netgear Circle

Hi @ThanksEveryone @ljlishman , you can always reach our support team via the link below if you need any technical assistance with your NETGEAR device.

 

https://www.netgear.com/about/contact-us/

 

You can also call the number below.

 

1-888-NETGEAR (1-888-6384327)

 

Dexter

NETGEAR Team

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