Night Hawk R7000 Disney Circle Stuck Pause

[n8atkinson]

I had set up Disney Circle and unwittingly set my phone to be monitored and pressed pause. Now my phone is blocked and not able to un-pause. I have rebooted the router and reinstalled the app to no avail as each attempt still produces a locked-down WiFi.

I feel a little silly and would appreciate some help.

[DexterJB]

Hi @n8atkinson,

Welcome to the community!

Assuming your phone is the one set as the admin, then the next course of action will be a factory reset on the router and reconfigre everything.

Dexter

Community Team

[DexterJB]

Hi @n8atkinson,

I would like to follow up and check if you are still experiencing the issue.

Regards,

Dexter
Community Team