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Nighthawk 7000 Circle

jrhoya
Aspirant

Nighthawk 7000 Circle

We use "Circle with Disney" on our Netgear.  I'm main admin, and I added my wife as an admin when we set up Cirlce 6 months ago. My wife just got a new Android phone. We tried to re-install Circle on her new phone. The app asks for a Circle Passcode. We got the passcode from my phone, and typed it into her phone. her phone wouldn't accept the passcode.  We typed it multiple times, and I know it was typed correctly. How do we get her to be an admin again?

Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
Message 1 of 4
DexterJB
NETGEAR Moderator

Re: Nighthawk 7000 Circle

Hi @jrhoya, welcome to the community! Are you getting an error message? Please provide a screenshot of it since it helps us.

 

Dexter

 

 

Message 2 of 4
DexterJB
NETGEAR Moderator

Re: Nighthawk 7000 Circle

Were you able to get this sorted out?

 

Dexter

Message 3 of 4
jrhoya
Aspirant

Re: Nighthawk 7000 Circle

no.

 

I'm attaching a screenshot of error message my wife is getting

Model: R7000|AC1900 Smart WIFI Router
Message 4 of 4
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