Not Getting Circle Passcode via SMS

[christimic]

Had to factory reset and reconfigure my router (R8000P) and now am no longer able to log in with my Circle app to adminster the parental controls. Sending code to SMS process is not working. Please advise. Thanks.

[Christian_R]

Hello, 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number: 

Thanks,

Christian