Orbi WiFi 7 RBE973
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OpenVPN not working with Circles enabled in Orbi RBR50

Digital2000
Aspirant

OpenVPN not working with Circles enabled in Orbi RBR50

Hi,

 

As the subject suggests, I cannot reach my Internal Network when connecting to my Orbi Router via my iPhone OpenVPN. It used to work before enabling Circles but now it doesn't work as expected. When i troubleshooted the issue, i found that the mac address of the iPhone VPN Tunel is set to 0000.0000.0000 which prevent me from unblocking it. Furthermore, I have the same issue on OpenVPN on my Mac laptop which always changes the mac address that gets it blocked by the access control settings in Orbi and must be manually allowed which defets the purpose of being able to connect from anywhere via VPN. I attached my settings snapshots for those who can help.

Thank you00..PNG

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 5
Christian_R
NETGEAR Employee Retired

Re: OpenVPN not working with Circles enabled in Orbi RBR50

Hi Digital2000,

 

Are you still experiencing this issue?

 

Christian 

Message 2 of 5
Digital2000
Aspirant

Re: OpenVPN not working with Circles enabled in Orbi RBR50

Hi Christian,

 

Yes, I still have the issue and so sad that Netgear seems don't care about it !!

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/OpenVPN-not-working-with-Circles-ena...

 

I wonder if i should look for other vendors product who has better service

Message 3 of 5
Christian_R
NETGEAR Employee Retired

Re: OpenVPN not working with Circles enabled in Orbi RBR50

Hello, 


May you refer to the Apple article below for your iPhone and let us know how it turns out. 

 

https://support.apple.com/en-ca/HT211227

 

Christian 

Message 4 of 5
Digital2000
Aspirant

Re: OpenVPN not working with Circles enabled in Orbi RBR50

Hi Christian,

 

Thank you for your reply and your help to resolve the issue. I already know about this Apple feature and wrote about it in my other post here:

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/OpenVPN-not-working-with-Circles-ena...

 

I also took a snapshot of the post and attached it here in case the URL is not directing to that reply specifically.

 

Thank you once again!!

 

Message 5 of 5
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