Orbi WiFi 7 RBE973
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Orbi / Circle not pausing when time limit reached

TimG1470
Follower

Orbi / Circle not pausing when time limit reached

ok I have seen several posts with no answers other than the asking party being sent a DM....  I just set up my new Orbi 2 weeks ago and to date the circle function of pausing the internet for a user when their time limit is reached is not working.  I get a notification when they reach the limit but nothing happens and I have to manually pause it.

 

please help

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 3
FURRYe38
Guru

Re: Orbi / Circle not pausing when time limit reached

Circle Forum:
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle


Good Luck. 


@TimG1470 wrote:

ok I have seen several posts with no answers other than the asking party being sent a DM....  I just set up my new Orbi 2 weeks ago and to date the circle function of pausing the internet for a user when their time limit is reached is not working.  I get a notification when they reach the limit but nothing happens and I have to manually pause it.

 

please help


 

Message 2 of 3
Christian_R
NETGEAR Employee Retired

Re: Orbi / Circle not pausing when time limit reached

Hello TimG1470, 

 

If you are not in contact with our support team already, please send me a message with your contact info and serial number. I can assist with our support team reaching out to you for further assistance. 

 

Christian 

Message 3 of 3
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