Orbi RBR 50 - No Parental Controls

[Clonmacate]

Have an Orbi set up at a residential childrens home.  Trying to set up parental controls but the tile does not appear on the Orbi Netgear App and the option does not appear on the Web interface.

Have tried Factory resetting the device and starting from scratch but still get the same issue.

[plemans]

What firmware version are you on? 

What app version are you on? 

[Clonmacate]

Orbi and App are both running most up to date versions.

[plemans]

What what actual versions are you on?

We ask for numbers because they change, the engineers might need to know, as well as the fact that sometimes, they're not "on the latest". 

Its why we ask people to put that info in there.