Orbi WiFi 7 RBE973
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Orbi with Circle Endless Loop for My Circle home page

jv_jeronimo
Aspirant

Orbi with Circle Endless Loop for My Circle home page

For some reason, MyCircle is on an infinite loop.  It doesn't matter, which user, which device, or which browser.  It happens for everyone.  I've rebooted my router and made sure that I had the latest firmware.  Anyone have any ideas?

 

I should also note that this issue started occurring (to the best of my knowledge) when I upgraded to the paid version.

Router: RBK50

Router Firmware Version: V2.5.2.4

 

Circle Parental Control Info
Agent version: 2.1.8.9
APP Database version: 1.3.1
 
Model: RBK53|Orbi AC3000 Tri-band WiFi System
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Christian_R
NETGEAR Employee Retired

Re: Orbi with Circle Endless Loop for My Circle home page

Hello jv_jeronimo, 

 

May you update the firmware on your Orbi units along with reinstalling the Circle app. It seems that the firmware your Orbi units are on are a few versions behind.

 

https://www.netgear.com/support/product/RBR50.aspx#RBR50%20(Orbi%20Router)%20Firmware%20Version%202....)

 

Christian 

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