I purchased the Orbi RBR20 a couple of years ago and have continued to have connectivity problems when I activate Circle. Our wifi-calling won't work when Circle is turned on and our devices lose connection repeatedly throughout the day. I have spoken to techinical support many times about this issue and have spent many hours troubleshooting with no resolution. Netgear even sent me a new device, but that did not resolve the issue. Since we haven't been able to resolve the issue, I turned Circle off. After some time I have once again turned Circle on because I have a child who just got a laptop. I was hoping that the issue had been resolved with a firmware update because quite some time has passed since I last used Circle. We are having connectiviity issues again and our wifi calling isn't working. I just got off the phone with Netgear and was told that they can't help me unless I pay for a premium account. Ridiculous! This is an issue that I have had since I purchased the device and I have all of the Case Numbers from the past to prove it. They wouldn't budge. I see others have posted in the Netgear community about this same issue, so I'm not the only one having this issue. Has anyone found resolution to this problem? I haven't seen any fixes by searching the issue and Netgear isn't willing to help me unless I pay for premium.
