Forum Discussion

Initiate

Jun 03, 2021

Parental Controls not blocking internet when time expired or device paused

I recently started the Parental Controls subscription, and I have created profiles for my kids and added their devices. I set up time limits and bedtimes for both of them. However when my kids time...

bcracchiola

Initiate

Jun 05, 2021

Ah sorry

I've got

Netgear CM600 modem

Orbi RBR50 mesh wifi with 2 satellites

No circle, but I have the Smart Parental Controls subscription and the Armor subscription.

The one thing I have not done is install the My Time app on my kids devices.

Is that necessary to block wifi when their internet time is over? My understanding was that app was to block cell when away from wifi and for kids to see how much time they have left.

It seems logical that the wifi could be blocked on the router/wifi side without needed that app on the device.

I've restarted the router and wifi, no luck.

Any other suggestions?

thanks

FURRYe38

Guru - Experienced User

Jun 10, 2021

I recommend you review this as well:

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Missing-parental-controls-on-firmware-v-2-7-2-104/m-p/2054328/highlight/true#M4209

bcracchiola wrote:
Ah sorry
I've got
Netgear CM600 modem
Orbi RBR50 mesh wifi with 2 satellites

No circle, but I have the Smart Parental Controls subscription and the Armor subscription.

The one thing I have not done is install the My Time app on my kids devices.
Is that necessary to block wifi when their internet time is over? My understanding was that app was to block cell when away from wifi and for kids to see how much time they have left.

It seems logical that the wifi could be blocked on the router/wifi side without needed that app on the device.

I've restarted the router and wifi, no luck.
Any other suggestions?

thanks