Passcode does not work

[Txproud]

Retrieved passcode does not work, so I am unable to access the app.  How can I fix it?

[Christian_R]

@Txproud - I have sent you a message. Please check your inbox. 

Christian

[C_Wells]

I’m having the same problem can you help me?

[Christian_R]

@C_Wells - Please send me a private message with the following info.

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Email:

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Thanks,

Christian