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Forum Discussion
Bewong15
Sep 23, 2020Aspirant
Privacy HSTS Error for child's Chromebook
Hello, I'm setting up my son's Chromebook for school with a Kids filter in Circle. When he tries to log on in the morning, he gets the following error: HSTS error "Your connection is not p...
Christian_R
Nov 24, 2020NETGEAR Employee Retired
Hello Ben33,
I recommend using the following link to open a support case regarding Circle: https://www.netgear.com/support/contact.aspx. To open a support case, please follow the steps below.
1. Select "Get help on my NETGEAR product"
2. Select your country
3. Select "I have a NETGEAR product without a serial number"
4. In the dropdown menu, please select "Circle" as the product
Regards,
Christian
Ben33
Dec 05, 2020Aspirant
Hi Christian,
Thanks for the suggestion. I rasied a support ticket, as you suggested, but unfortunately didn't find Netgear Support very helpful. They seemed more interested in getting me to purchase their overpriced Gearhead support contracts, than help me resolve my issue.
The good news is that the issue has now resolved itself.
Regards,
Ben.