Orbi WiFi 7 RBE973
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R6700 Circle history is empty

Kostis
Aspirant

R6700 Circle history is empty

The circle history has stopped recording the sites visited and is always empty. It worked normally for a couple of months and then stopped. I have rebooted the rooter a couple of times but the issue persists
Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 1 of 4
Christian_R
NETGEAR Employee Retired

Re: R6700 Circle history is empty

Hello Kostis, 

 

May you try reinstalling the Circle app and let me know if your issue persists. Can you also provide the current firmware version your router is on.


Thanks,

Christian 

Message 2 of 4
Kostis
Aspirant

Re: R6700 Circle history is empty

Hello Christian

 

thnak you very much for your feedback. I have reinstalled Circle app a couple of times, deleted all profiles, created them again and also reset and rebooted the router but the issue persists.

Router additional information

Hardware version: R6700v3

Firmware: V1.0.4.84_10.0.58

 

Thank you,

Kostis

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 3 of 4
Christian_R
NETGEAR Employee Retired

Re: R6700 Circle history is empty

Hello Kostis, 


Thanks for confirming. I'd like for our support team to reach out you for further assistance. If you wish to be contacted, please check your messages requesting for more information. 

 

Christian

Message 4 of 4
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