R7000 NightHawk How To Dismiss Circle Blurb?

[Sonya808]

Hi - How can we remove the intrusive blurb every time we sign in to our router?

CIRCLE - Enable Smart Parental Controls on Your Router

We don't have need it or want it.   It seems to have appeared with the latest firmware update.

[Sonya808 · Accepted solution]

FINALLY -- THE SOLUTION APPEARED

Just to upgrade the firmware to V1.0.11.116_10.2.100, and the blurb is gone.

I did so, and it works.  Negear's information follows:

Bug Fixes:

• Fixes possible system kernel panic issues.
• Fixes the issue where the attached device list displays incorrectly.
• Fixes the issue where the Circle ad window displays every time when logging in to web interface.

Download Link: https://www.downloads.netgear.com/files/GDC/R7000/R7000-V1.0.11.116_10.2.100.zip

[Christian_R]

Hi Sonya808, 

Hope you're doing well! May you confirm the firmware version your router is currently on for us to better assist. 

Thanks,

Christian 

[Sonya808]

Thank you, Christian, for replying -  The firmware is V1.0.11.110_2.1.38.1 .  The blurb appeared with the latest firmware update.  I contacted Mozilla support for Circle about removal.  They ignored my question.  I scoured the web.  Some people advised to roll back to original factory defaults.  That seems self-defeating.  The firmware updates are for a good purpose.

[svetaketu]

Hi @Sonya808 ,
Since seeing the Circle blurb again, how many times have you tried to dismiss it?
I think after dismissing it 3 times it should go away.

[Sonya808]

Hi Svetaketu,

Thank you for your advice!  Yes, I have dismissed the blurb multiple times, but it always returns the next time I sign onto the router.  I'd like to get rid of it permanently.

[Sonya808 · Accepted solution]

FINALLY -- THE SOLUTION APPEARED

Just to upgrade the firmware to V1.0.11.116_10.2.100, and the blurb is gone.

I did so, and it works.  Negear's information follows:

Bug Fixes:

• Fixes possible system kernel panic issues.
• Fixes the issue where the attached device list displays incorrectly.
• Fixes the issue where the Circle ad window displays every time when logging in to web interface.

Download Link: https://www.downloads.netgear.com/files/GDC/R7000/R7000-V1.0.11.116_10.2.100.zip

[svetaketu]

Thanks @Sonya808 for the update. 🙂

[Sonya808]

Thank you for listening, and thanks to the developers who fixed this.