RAX80 Circle removes the history and usage

[mcurtis778]

I just purchased the RAX80 and bought it specifically for the Circle App because I had it on my last router and it worked fine. I set up the router and it seems to clear the History and Usage every day. I use that data for the teen in the house to monitor him. It has happened everyday since I set up the Router. I have rebooted it, removed and installed the Circle app again. I am also using the Premium services on Circle. Does anyone have a solution for this?

Netgear RAX80 firmware

v 1.0.3.106_1.0.50

Circle on Android Galaxy Note 20

[Christian_R]

Hello mcurtis778,

I would recommend checking out the article linked below for issues regarding history and usage:

https://support.meetcircle.com/hc/en-us/articles/360026374272-Missing-Usage-or-History-Issues

Christian 

[mcurtis778]

I have and it did not have an answer for my problem.