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RAX80 Circle removes the history and usage

mcurtis778
Aspirant

RAX80 Circle removes the history and usage

I just purchased the RAX80 and bought it specifically for the Circle App because I had it on my last router and it worked fine. I set up the router and it seems to clear the History and Usage every day. I use that data for the teen in the house to monitor him. It has happened everyday since I set up the Router. I have rebooted it, removed and installed the Circle app again. I am also using the Premium services on Circle. Does anyone have a solution for this?

 

Netgear RAX80 firmware

v 1.0.3.106_1.0.50

Circle on Android Galaxy Note 20

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 1 of 3
Christian_R
NETGEAR Employee Retired

Re: RAX80 Circle removes the history and usage

Hello mcurtis778,

 

I would recommend checking out the article linked below for issues regarding history and usage:

 

https://support.meetcircle.com/hc/en-us/articles/360026374272-Missing-Usage-or-History-Issues

 

Christian 

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mcurtis778
Aspirant

Re: RAX80 Circle removes the history and usage

I have and it did not have an answer for my problem. 

Message 3 of 3
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