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Forum Discussion

Aspirant

Dec 31, 2023

Reset Circle 1st Gen

Same for me

Guru - Experienced User

Jan 01, 2024

https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Circle-Pass-Code-Help-and-Information/td-p/2192590/jump-to/first-unread-message

edu2023
Aspirant
Jan 03, 2024
I had already read this link. I don’t receive the SMS, and without the SMS the only solution indicated in this link is resetting the router and installing everything again (satelites, setting up profiles etc). I really don’t want to factory reset. As per the messages in this topic there is a possibility to get the code sent by an admin
- FURRYe38
  Guru - Experienced User
  Jan 03, 2024
  You'll need to make contact with NG support for there help. Any codes needed will need to be sent by NG. All this is beyond forum help.
  
  https://my.netgear.com/support/contact.aspx
  https://www.netgear.com/support/contact.aspx
  Then clicking on "Get answers about NETGEAR products before I buy" then clicking on "Networking for Home" then "Chat with us".
  
  Good Luck.