Reset Circle and Passcode

[Apoca]

Our Disney Circle stopped working a few weeks back, although it says it is enabled.  No longer able to access the app  

Thanks

[Christian_R]

Hello, 

I will need the following info so that I can validate and retrieve the passcode from our system. Please send me the requested info in a private message.

Name:

Email:

Model Number:

Serial Number: 

Thanks,

Christian