Security Auto changes - Block Site & Service is disabled when Games are played

[willcw]

I am using Netgears "Security" feartures to block usuage, with through having Disney CIrcle on and also Using Block Sites & Block Services. What I noticed is when my son play his video games, using Origin: EPICGames or RIOTGames, for apex legend, fortnite or GTA5 my router security setting change. 

Access Control will be Turned Off changed from On

Block Sites set to Never changed from Per Schedule

Block Services set to Never changed from Per Schedule

Parental Control set to DISABLED changed from ENABLED

I am not familiar with routeres but i was able ot view the sites form Disney Circle, and blocked many of the sites he goes to.BUT itis a constant maintenance or my son can just play.

What is going on here. How can I trace this down on when changes are made. and How can I stop these changes to my Router, I have changed my PW many times now with no effect. Any advice will help here. It has been very frustrating.

[DarrenM]

Does any of these settings get changed in Circle?

DarrenM

[willcw]

Circle in general gets turned off completely. BUT earlier I noticed it was running before these games started without issues. BUT now Ciricle is completely useless for me. 

Do you have any idea how to stop this from happening.

If these programs are able ot change settings, this is a big security issues here.

Please let me know if anyhting can be done or a patch created?

thank you

[Christian_R]

Hi willcw, 

May you disable Circle to see if your issue persists? 

Christian 

[willcw]

For the R6400 , circle just gets disabled. The settings for parental control is disabled.

[willcw]

When parental control is off, circle is off