Orbi WiFi 7 RBE973
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Unable to finish circle setup - passcode not sending

theotherhand
Follower

Unable to finish circle setup - passcode not sending

I just installed the circle app, but it hung during setup.  Now I am unable to manage circle.  I have uninstalled and reinstalled the app on my iPhone.  I have disabled and renabled circle, both through the app, and through the netgear web interface.

The app will not send me a passcode, so I cannot get in to manage the circle device.

 

From another thread, it looks like I need someone to reset the circle passcode, so that I can finish setting up my account.

Message 1 of 3
DexterJB
NETGEAR Moderator

Re: Unable to finish circle setup - passcode not sending

Hi @theotherhand,

 

I have sent you a message. Please check your inbox.

 

Dexter
Community Team

Message 2 of 3
Olive1931
Aspirant

Re: Unable to finish circle setup - passcode not sending

Dear support team,

same issue here. I don't have the 4 digit code and I don't receive the recovery code by SMS

 

Thanks for your help

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