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Unable to reset Circle password
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Unable to reset Circle password
I re-installed the Circle Parental Controls app on my iPhone 7 to try to fix a subscription problem. Now I can't sign in. I don't remember my sign-in password so I tapped the "Forgot your password" link. When I enter my email address and tap the "Send code" button I get a "Unable to send code" error. Is there another way to reset my password? My phone has not changed since I created my Circle account.
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Re: Unable to reset Circle password
Hello rirri,
Welcome to the community! Do you have the option to enter a passcode?
Christian
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Re: Unable to reset Circle password
I do not have an option to enter a passcode.
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Re: Unable to reset Circle password
Hi rirri,
Thanks for confirming. I would recommend getting in contact with Circle's Support Team for further assistance.
https://support.meetcircle.com/hc/en-us/articles/360026372892-Contact-Circle-Support
Christian
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