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Forum Discussion
Exodor
Oct 26, 2020Follower
Unable to setup circle on Orbi
I'm trying to setup Circle on my Orbi RBR40 by scanning the QR code on the bottom of the device. I'm unable to scan the code with an iPhone 7 Plus - the code is too small for the phone to successful...
Snowman8
Apr 15, 2021Tutor
Also having the exact same issue!
iphone 11 Pro
Orbi RBR40 (firmware V2.6.2.104)
PLEASE HELP!
svetaketu
Apr 16, 2021Luminary
The QR code at the bottom of your RBR40 is used during setup. If you already have it configured and would just want to enable Circle Smart Parental Controls, follow the instructions below:
- Launch the Orbi app from a mobile device that is connected to your Orbi WiFi network.
- Enter the user name and password that you created the first time that you logged in and tap the SIGN IN button.
The Dashboard displays. - Tap Parental Controls.
- Move the Enable Circle slider to the right to enable Circle Smart Parental Controls.
- Tap the GO TO CIRCLE button.
- Install Circle.
- Launch the Circle app.
- Follow the on-screen prompts to set up Circle Smart Parental Controls on your Orbi WiFi System.
Ref: https://kb.netgear.com/000053861/How-do-I-set-up-Circle-Smart-Parental-Controls-on-my-Orbi-router
Hope this helps.
- Snowman8Apr 16, 2021Tutor
svetaketuI have it working now, THANK YOU!
The problem was I downloaded the Circle app and was trying to connect.
The key to getting this to work was downloading the Orbi app and launch and install Circle from within that app (It actually installs a different version of Circle called Circle 1st generation). Also made sure to setup Router/Orbi as opposed to Circle device in the app.