Why it is so difficult to add parental control my god?

[luisng10]

Why is so difficult to add parental control. I have spend hours doing this.  When click on the parent control tab in the routerlogin.net it take to the stupid circle parental page. I downloaded the app on my phone but says do not detect my router. I downloaded the latest version on the routerlogin so whatelse I have to do?

[DexterJB]

Hi @luisng10, welcome to the community! May we know the model number and firmware version of your router? Also, please try using another device and check if the issue will persist.

Dexter

[luisng10]

Router R6700v2

I do not think trying from different device will make any difference.  I access

http://routerlogin.net/ then select aprental control and it take me to the netgear website for the circle disney parental control.. So not sure how I can set up the parental control on this router..

[DexterJB]

Hi @luisng10, I have sent you a message. Please check your inbox.

Dexter

[luisng10]

Sorry but did not recevie any message. Could you please write a solution how to fix it here, if you can offcourse..

[DexterJB]

Hi @luisng10, please send me a private message with your contact info for us to send over to the support team along with your most convenient schedule.

Thanks,

Dexter

[DexterJB]

Hi @luisng10, were you able to get this sorted out?

Dexter