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Why it is so difficult to add parental control my god?

luisng10
Aspirant

Why it is so difficult to add parental control my god?

Why is so difficult to add parental control. I have spend hours doing this.  When click on the parent control tab in the routerlogin.net it take to the stupid circle parental page. I downloaded the app on my phone but says do not detect my router. I downloaded the latest version on the routerlogin so whatelse I have to do?

Message 1 of 7
DexterJB
NETGEAR Moderator

Re: Why it is so difficult to add parental control my god?

Hi @luisng10, welcome to the community! May we know the model number and firmware version of your router? Also, please try using another device and check if the issue will persist.

 

Dexter

Message 2 of 7
luisng10
Aspirant

Re: Why it is so difficult to add parental control my god?

Router R6700v2

 

 

I do not think trying from different device will make any difference.  I access

http://routerlogin.net/ then select aprental control and it take me to the netgear website for the circle disney parental control.. So not sure how I can set up the parental control on this router..

Model: R6700|Nighthawk AC1750 Smart WiFi Router
Message 3 of 7
DexterJB
NETGEAR Moderator

Re: Why it is so difficult to add parental control my god?

Hi @luisng10, I have sent you a message. Please check your inbox.

 

Dexter

Message 4 of 7
luisng10
Aspirant

Re: Why it is so difficult to add parental control my god?

Sorry but did not recevie any message. Could you please write a solution how to fix it here, if you can offcourse..

Message 5 of 7
DexterJB
NETGEAR Moderator

Re: Why it is so difficult to add parental control my god?

Hi @luisng10, please send me a private message with your contact info for us to send over to the support team along with your most convenient schedule.

 

Thanks,

 

Dexter

Message 6 of 7
DexterJB
NETGEAR Moderator

Re: Why it is so difficult to add parental control my god?

Hi @luisng10, were you able to get this sorted out?

 

Dexter

Message 7 of 7
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