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Forum Discussion

KELBO123's avatar
KELBO123
Initiate
Feb 28, 2021

Why no parental control on AX4200?

Need parental controls. I'm a diehard Netgear fan but without parental controls, why should I stay?

6 Replies

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Mar 01, 2021

    Hello KELBO123, 

     

    Welcome to the community! Would you mind confirming the model number of your router (ex: RAX40, RBR850)?

     

    Thanks,

    Christian 

    • dtay's avatar
      dtay
      Luminary
      Mar 08, 2021
      Christian_R wrote:

      Hello KELBO123, 

       

      Welcome to the community! Would you mind confirming the model number of your router (ex: RAX40, RBR850)?

       

      Thanks,

      Christian 

      RBK853 user here and would also like an update as to when NETGEAR is going to implement parental controls.  It's been a year since I bought my ORBI AX6000 units and several firmware updates later, still no parental control software.

  • Beckysfamily's avatar
    Beckysfamily
    Tutor
    Mar 05, 2021
    Returning my ax4200. No parental controls. False advertising as near as I can tell.
  • 1BIGDOG's avatar
    1BIGDOG
    Aspirant
    Mar 10, 2021

    I have had mine for well over a year as well and i have been waiting for parental controls. Netgear website even said they had parental controls. This right now is false advertising and is illegal. When can we expect the parental controls or a refund for our purchase.