Orbi WiFi 7 RBE973
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ios app "unable to find circle" on Orbi RBK53S

DHochs
Follower

ios app "unable to find circle" on Orbi RBK53S

My Circle Premium app has worked just fine since initial setup in January 2020.  However, following a recent change in our Internet provider the app now says "Unable to find Circle" and gives me options to

 

(1) Try again (which does not work), or

(2) Pair new Circle (which does not work; says "Could not enable Circle  It looks like your router is in access point (AP) or bridge mode.  Circle is not compatible with AP mode or bridge mode. To enable Circle, your router must be configured in router mode. For more information, see your router's user manual.").

 

I don't know what to do.  Please help. Thanks.

Model: RBK53|Orbi AC3000 Tri-band WiFi System
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Christian_R
NETGEAR Employee Retired

Re: ios app "unable to find circle" on Orbi RBK53S

Hi DHochs, 

 

It appear that your router maybe in AP mode. Can you confirm? 

 

Christian 

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