Orbi WiFi 7 RBE973
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"Cirle lost its internet connection" Error message

House82
Aspirant

"Cirle lost its internet connection" Error message

Has anyone found a fix for this message that continues to pop up about 10 times a day? Internet is working just fine when this pops up. Using Orbi router with 2 satellites. Any info would be greatly appreciated. 

 

Setup: (Cable 100Mbps/10Mbps)>Orbi RBK435

Message 1 of 4
Christian_R
NETGEAR Employee Retired

Re: "Cirle lost its internet connection" Error message

Hello House82, 

 

Welcome to the community! Would you mind providing us with the firmware version of your Orbi units. You may try resetting your Orbi router to see if there are any improvements. 

 

Christian 

Message 2 of 4
House82
Aspirant

Re: "Cirle lost its internet connection" Error message

V2.3.5.30 is what’s currently running.
Message 3 of 4
Christian_R
NETGEAR Employee Retired

Re: "Cirle lost its internet connection" Error message

Hi House82,

 

May you update to the latest firmware version on your units and let me know if the issue persists. 

 

https://kb.netgear.com/000061405/RBR40-RBS40-Firmware-Version-2-3-5-34-Hot-Fix

 

Christian 

Message 4 of 4
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