Orbi WiFi 7 RBE973
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Re: trouble setting up circle disney

ramonatrent
Follower

trouble setting up circle disney

Hi,

I thought I had set up circle very easily, selecting no filter for my home computer and teen filter for my daughter. But then I realized the filters I had set for her were affecting my computer as well. I looked at what I set up and saw that I had no filter or off times on my computer, yet I couldn't get on ebay and my wifi was shut off at the time I designated for her computer bedtime. Eventually I had to disable circle. I am still on the free month promo and need to know if this is going to work for us before I start paying a monthly bill. Anyone have any idea what is going on?

 

Thanks,

 

Ramona

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 3

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DexterJB
NETGEAR Moderator

Re: trouble setting up circle disney

Hi @ramonatrent,

 

1. Please try removing and re-adding the devices from your Circle and set your preferred filtering level.

2. You may refer to the link below for an overview of the Circle features.

 

https://support.meetcircle.com/hc/en-us/sections/115000372251

 

Regards,

 

Dexter

Community Team

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Message 2 of 3

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DexterJB
NETGEAR Moderator

Re: trouble setting up circle disney

Hi @ramonatrent,

 

1. Please try removing and re-adding the devices from your Circle and set your preferred filtering level.

2. You may refer to the link below for an overview of the Circle features.

 

https://support.meetcircle.com/hc/en-us/sections/115000372251

 

Regards,

 

Dexter

Community Team

Message 2 of 3
DexterJB
NETGEAR Moderator

Re: trouble setting up circle disney

Hi @ramonatrent,

 

I would like to follow up and check if you are still experiencing the issue.

 

Regards,

 

Dexter
Community Team

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