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Aspirant

zoom video freezes when circle is enabled on the device

Having a lot of issues with online schools on devices enabled with circle parental control as the video is freezes. Please advice if anyone had a similar issue and there is something we can do to fix it. I end up diisabling it which defys the whole purpose.

 

Best

Swapna 

Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
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NETGEAR Moderator

Re: zoom video freezes when circle is enabled on the device

Hi circlemom, 

 

May you provide us with the firmware version your router is currently on?

 

Thanks,

Christian 

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Aspirant

Re: zoom video freezes when circle is enabled on the device

Hi Christina,

Firmware Version
V1.4.1.50_1.3.10

Thanks
Circlemom
Model: R7900P|Nighthawk X6S AC3000 Tri Band WiFi Router
Message 3 of 4
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NETGEAR Moderator

Re: zoom video freezes when circle is enabled on the device

Hi Circlemom,


Thanks for confirming. May you update to the latest firmware version and let me know if your issue persists.

 

https://kb.netgear.com/000062419/R7900P-Firmware-Version-1-4-1-64

 

Christian 

 

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