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Re: Couch Potato Server by Mhynio 3.0.1.

bedlam1
Prodigy

Couch Potato Server by Mhynio 3.0.1.

Program will not launch on Windows 10 and OS 6.5.0

Error Message

Empty Resource Error. Bad NML call

Code: 22002010000

 

Help please !!!!

 

p.s. I can muddle with SSH

Message 1 of 20

Accepted Solutions
bedlam1
Prodigy

Re: Couch Potato Server by Mhynio 3.0.1.

Forget the post above please

Just tried a re-install using firmware update instead of App upload and my installation is back......

 

Is the above a bug in 6.5.0 ????

View solution in original post

Message 10 of 20

All Replies
Mhynlo
Luminary

Re: Couch Potato Server by Mhynio 3.0.1.

If you are interested in looking in the backend to get the logs of why the app is not running can help out a lot.

 

You can run the following:

systemctl status fvapp-couchpotato.service

That should give me an idea what it is doing.

 

If there are no log out put; then you could try the following:

systemctl restart fvapp-couchpotato.service.

That should come up with some logs after re/starting the service.

 

 

It would be nice if Netgear is able to print this information for the user to app troubleshoot the apps.

Message 2 of 20
nickski
Aspirant

Re: Couch Potato Server by Mhynio 3.0.1.

I have experienced the same problem today after I received the following eMail notification:

A new update with hash "98cc86da202fcfca6f45831c49d2e72ef4c459dc" is available, this version is from 2016-05-27 09:33:19

 

I issued the two commands requested by Mhynlo with the following results ...

-----------------------------------------------------------------------------------

Welcome to ReadyNASOS 6.5.0
Last login: Fri May 13 14:53:29 2016 from 192.168.1.4
root@NAS-RN104:~# systemctl status fvapp-couchpotato.service
fvapp-couchpotato.service - CouchPotato application instance
          Loaded: loaded (/lib/systemd/system/fvapp-couchpotato.service; enabled)
          Active: inactive (dead) (Result: exit-code) since Fri, 27 May 2016 21:03:32 +0100; 2min 56s ago
         Process: 14900 ExecStart=/usr/bin/python /apps/couchpotato/CouchPotato.py --daemon --data_dir=/apps/couchpotato/app-config --pid_file=/var/run/couchpotato.pid (code=exited, status=2)
        Main PID: 4546 (code=exited, status=1/FAILURE)
          CGroup: name=systemd:/system/fvapp-couchpotato.service

---------------------------------------------------------------------------------

root@NAS-RN104:~# systemctl restart fvapp-couchpotato.service.
Failed to issue method call: Unit fvapp-couchpotato.service..service failed to load: No such file or directory. See system logs and 'systemctl status fvapp-couchpotato.service..service' for details.

 

Regards ... Nick

Message 3 of 20
Mhynlo
Luminary

Re: Couch Potato Server by Mhynio 3.0.1.

There was an added "." during the rest; try the following:

 

systemctl restart fvapp-couchpotato.service

 

Message 4 of 20
bedlam1
Prodigy

Re: Couch Potato Server by Mhynio 3.0.1.

And I got

 

root@nas_ian:~# systemctl status fvapp-couchpotato.service

fvapp-couchpotato.service

          Loaded: error (Reason: No such file or directory)

          Active: inactive (dead)

 

May 27 17:37:01 nas_ian python[2869]: /usr/bin/python: can't open file '/ap...ry

May 27 17:37:01 nas_ian python[2887]: /usr/bin/python: can't open file '/ap...ry

 

root@nas_ian:~# systemctl restart fvapp-couchpotato.service

Failed to issue method call: Unit fvapp-couchpotato.service failed to load: No such file or directory. See system logs and 'systemctl status fvapp-couchpotato.service' for details.

 

Although I have to confess I tried to un-install Couchpotatoserver (probably mistakenly) with a view to re-installing

I am also getting

-bash: app-get: command not found     which does not look good to my novice head

Message 5 of 20
Mhynlo
Luminary

Re: Couch Potato Server by Mhynio 3.0.1.

That is odd... it is acting like the app is no longer installed.

 

You can check to see if your configuration is in tact:

ls -lah /apps/couchpotato/app-config

Your configs are retatined there, but Netgear runs an operation during an uninstall process to delete all of those files. If there was remove operation from the admin interface will remove all of these files, but if there was a "fluke" and just needs a re-install; installing the package manually with the "Upload" option.

 

Can you try installing the app manually with the following download:

http://apt.readynas.com/packages/readynasos/dists/apps/pool/c/couchpotato/couchpotato_3.0.1_all.deb

Message 6 of 20
bedlam1
Prodigy

Re: Couch Potato Server by Mhynio 3.0.1.

Configs are all there

Already tried a re-install.....it failed

Message 7 of 20
bedlam1
Prodigy

Re: Couch Potato Server by Mhynio 3.0.1.

Config shown as

 

drwxr-xr-x 1 admin admin  106 May  4 11:16 .
drwxr-xr-x 1 admin admin   38 May 27 22:36 ..
drwxrwxrwx 1 admin admin  15K May 27 14:46 cache
drwxr-xr-x 1 admin admin   22 May  3 08:58 custom_plugins
drwxrwxrwx 1 admin admin 1.4K May 26 13:45 database
drwxrwxrwx 1 admin admin  204 May 26 20:46 db_backup
drwxr-xr-x 1 admin admin  390 May 27 05:54 logs
-rw-rw-rw- 1 admin admin  11K May 26 20:46 settings.conf

Message 8 of 20
bedlam1
Prodigy

Re: Couch Potato Server by Mhynio 3.0.1.

Any way I can do a manual uninstall and retain my config for a re-install ?

Message 9 of 20
bedlam1
Prodigy

Re: Couch Potato Server by Mhynio 3.0.1.

Forget the post above please

Just tried a re-install using firmware update instead of App upload and my installation is back......

 

Is the above a bug in 6.5.0 ????

Message 10 of 20
Mhynlo
Luminary

Re: Couch Potato Server by Mhynio 3.0.1.

There was talk about the arm units having possible issues, but I thought there was a fix from some other thread:

https://community.netgear.com/t5/Current-NETGEAR-and-Partners/Firmware-update-6-5-Apps-won-t-start-c...

 

What ReadyNAS do you have?

Message 11 of 20
bedlam1
Prodigy

Re: Couch Potato Server by Mhynio 3.0.1.

It is a Pro 4, which is X86 running OS 6.5.0 

Message 12 of 20
nickski
Aspirant

Re: Couch Potato Server by Mhynio 3.0.1.

Mmm.

I'm running a NAS RN104 arm(el) latest firmware 6.5.0

I've had Mhynlo's packaged CouchPotatoServer running for about 1 month - and its been working fine.

 

Things started to go awry yesterday when CP detected an update available and notified me via eMail.

I have no evidence that CP tried to install the update automatically, but that's what I suspect.

Anyway I lost access to CP service via HTTP front end and the service no longer starts with NAS boot.

 

I've taken a copy of the /apps/couchpotato/app-config/ directory for later restore and tried a remove/install cycle of the app via Netgear's ReadyNas FrontView.

CP failed to uninstall.

I removed it manually by deleting it from the /apps/ directory.

It now appears on the FrontView "Available Apps" tab - so I installed it from there and intsallation appeared to complete OK

However  - CP does not start and on investigation its not even installed! no /apps/couchpotato/ directory exists.

 

Very strange behaviour

 

I strongly suspect a corrupt install script somewhere in the dark depths of Netgear's frontview tangle of code.

 

Any advice on how should I proceed to fix this would be gratefully accepted?

 

Meanwhile off to fix a washing machine - far easier than ReadyNAs! 

 

Message 13 of 20
Bogus
Tutor

Re: Couch Potato Server by Mhynio 3.0.1.

I reinstalled the .deb using App upload and it works again with config kept.

I'm using 6.5.0 on a RN204 (ARM)

Message 14 of 20
bedlam1
Prodigy

Re: Couch Potato Server by Mhynio 3.0.1.

I don't know why/how but it disappeared again today, re-install cured it......but very annoying, something is not right here

Logo/Bitmap missing on Apps Installed tab though

Message 15 of 20
crw1985
Aspirant

Re: Couch Potato Server by Mhynio 3.0.1.

I have the same issue with the RNXtras CouchPotato package, on a RN202 (6.5.0). 

Message 16 of 20
Bogus
Tutor

Re: Couch Potato Server by Mhynio 3.0.1.

Yes, here too.

Very annoying indeed!

Maybe it's the  auto update of CouchPotato that's causing this?

Message 17 of 20
Mhynlo
Luminary

Re: Couch Potato Server by Mhynio 3.0.1.

Let me build couchpotato with the latest fixes from them and packaging fixes.

 

I will post here once its complete.

Message 18 of 20
Mhynlo
Luminary

Re: Couch Potato Server by Mhynio 3.0.1.

I have not ran into the issue yet, but there are some areas that could possible help what you guys might be running into with this build:

https://github.com/Mhynlo/rn-couchpotato/releases/download/3.0.1-1/couchpotato_3.0.1-1_all.deb

 

I will keep looking into it to see if there is something else that is causing the issues.

Message 19 of 20
Bogus
Tutor

Re: Couch Potato Server by Mhynio 3.0.1.

The latest version 3.0.1-1 installs ok, however when trying to access the webinterface the loading wheel of my browser keeps on spinning but never shows anything.

In other words, either nothing happens or Couch Potato Server is in a neverending loop.

The other CouchPotato addon by RNxtra does work though...

Any ideas how to fix this? I already tried uninstalling and reinstalling, but the same things happen.

Message 20 of 20
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