ReadyNAS 102 - Failed to install applications (any) 6.7.5

[headalv]

I am not able to install any apps. I have tried everything (reinstalling the firmware 6.7.5, completing a factory reset. changing the dns to 8.8.8.8) and still nothing works. I have tried to install DVBLink and MyPHPAdmin and get msg Apps operation failed. Application list might be missing or obsolete.

[headalv]

I just manually installed phpMyAdmin and now I can't connect to the NAS. eveny through Putty. States the connection is refused. Although still showing connected when viewing router.

[headalv]

Correction I can only enter NAS through PuTTY.

[JennC]

Hello headalv,

Can you still get to the shares and access the files? Also, did you already reboot and try if you get the same problem?

Welcome to the community!

Regards,

[headalv]

I reset the NAS, manually installed DBVLink because none of the app would install through the admin page, manually installed phpMyAdmin then the problem happened again...no access to the admin page. PuTTY would allow me access but I hate dealing with cmd line. So I repeated the process except for tring to install phpMyAdmin. NAS seems to be running with no hickups and I am waiting for the next NAS update to fix this issue with phpMyAdmin so I can finish tweeking my system.

PS: NAS sent me an email stating that it sucessfully installed phpMyAdmin 

[JennC]

Hello headalv,

I was able to install those apps from the Available Apps list. When you say manual install, you mean to say through SSH access and not downloading the app from https://apps.readynas.com/ then upload through the admin page?

dvblink is version 5.5.0 and PHPMyAdmin is 4.0.4 version. 

Regards,

[headalv]

I mean by uploading through the admin page.

[headalv]

I have tried several times. When I install phpMyAdmin I can't navigate to the Admin page once it installs.

[JennC]

Hello headalv,

Can you try installing from the Available Apps list?

Regards,

[headalv]

I can't install any apps through that process. I have to download them from the web and upload them to the NAS.

[JennC]

Hello headalv,

Are you getting any error message when you install from the available apps? What error message do you get?

Regards,

[headalv]

It says cannot install application PHPMyAdmin.

I have attached logs.

[headalv]

[JennC]

Hello headalv,

Could you download system logs and upload it to Google drive or any file sharing site like wikisend.com and send me the download link?

Regards,

[headalv]

Here you go.

....(hidden)

Thanks for the help!

[StephenB]

---

@headalv wrote:

Here you go.

XXX

Thanks for the help!

---

She meant for you to send the link in a "PM" (private message).  Note the messages link in the upper right of the forum.

[headalv]

Crap I was not paying attention. Can I get a moderator to edit that post please? 

[JennC]

Hello headalv,

So you have already used apt-get install phpmyadmin command through SSH and you are still getting the error?

I checked the logs and it is getting an error that says "cannot install application PHPMyadmin" "cannot open".

Regards,

[EricMN]

Hi,

I'm new here so perhaps my problem is not the same but, I tried to add an application and every time I receive an error message:

The application is Egnyte. Their website says that it's only for 6.7.1 to 6.7.4 so I downgraded to the previous version, still, it doesn't work. I have no clue why, and I didn't find any answer on the Internet.

Do you have an idea?

Best regards, 

Eric

[Marty_M]

@EricMN,

What is the exact model number of youre ReadyNAS device? It does appear that Egnyte app will only work with Intel based NAS.

 
Welcome to the community!
 
Regards,
Marty_M 
NETGEAR Community Team

[Marty_M]

@EricMN,
 
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 

The Netgear community looks forward to hearing from you and being a helpful resource in the future!

Regards,
Marty_M
NETGEAR Community Team

[EricMN]

Hi, 

My bad, to unlock the storage sync with Egnyte, I have to pay a supplement. Once is done it should be OK!

Thank you for your help, if it doesn't work after the payment I'll come back to cry here 

[Marty_M]

@EricMN,

For third party app support  we refer them to the developer/creator of the app. 
 
Regards,
Marty_M 
NETGEAR Community Team

[Marty_M]

@EricMN,
 
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 

The Netgear community looks forward to hearing from you and being a helpful resource in the future! 

Regards,
Marty_M
NETGEAR Community Team

[EricMN]

Hello,

"Accept as Solution"!

Well, the problem wasn't because of the 6.7.5 but because of our ReadyNAS 212 who doesn't have an intel processor, so it can't support Egnyte. Too bad for me!