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  • ‎2019-02-12 12:50 PM
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‎2019-02-12 12:50 PM
‎2019-02-12 12:50 PM

R6220 may be causing decrese in internet speed

I purchased the router in November 2017. For the past couple of weeks, I have had great difficulty getting on the interet. The cable company said there is nothing wrong with the modem. When my router is connected to my laptop with the ethernet cable, I have fast speed. When the router is connected with the same ethernet cable to my modem, the speed is greatly decreased. There is no update for the firmware. Any suggestions?

Model: R6220|AC1200 Smart WiFi Router with External Antennas
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‎2019-02-14 07:57 AM
‎2019-02-14 07:57 AM

Re: R6220 may be causing decrese in internet speed

Having this same issue suddenly...fast if i connect directly to modem, slow as molasses if i connect EITHER lan wire OR wireless to router. Upload speed is fast but download is very slow, <1mbps.

 

Firmware Version
V1.1.0.86_1.0.1

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