Rank and badges
I searched for a description of ranks and badges, but nothing came up in the search. However, I found a description under the Netgear Community section and the Arlo section, which should be indexed by search.
To be more helpful, it should be moved to a higher level, e.g. community top level. Oh wait, it is at the top level, but navigating there is tricky, because the community pages are not shown in the top list of community sections (only listed in the side bar 'My Community / Welcome Kit').
Would also be good to get a more complete explanation of how status builds up, I did read the post but it lacked details.
Re: Rank and badges
Thank you so much for your feedback! We are actively working on making it easier to get to the My Community section as we know it answers many common questions. So, look for it to be improved in the upcoming weeks. For the ranks and badges, as a general rule of thumb we don't publish the specific details as we want people to rank up organically. However, I can say that it is a combination of quality, quantity, and helpfulness among other things. I would definitely love to hear your feedback on what else you would like to see on our Community. We are actively working on making our Community more fun, engaging, and rewarding. Thank you for the feedback and for being a part of the NETGEAR Community!
Community Manager, NETGEAR