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About NETGEAR commercial solutions

johngm
NETGEAR Employee Retired

About NETGEAR commercial solutions

 

Hello Business solutions community,

 

I am often asked,  "What is the mission of the commercial products group at NETGEAR?"

 

The team here at NETGEAR is committed to providing high quality, easy-to-use networking and storage solutions for individuals and organizations looking for basic to advanced functionality without the cost and complexity of our competitors.  

 

I believe we are unique because of how focused we are on two critical elements of product delivery:

  1. User experience - What this means is, from learning about our products, to selecting, purchasing, installing, configuring and managing these solutions, we are striving for your experience to be quick, flexible and efficient.   We take personal pride in getting the products right the first time, but jumping on and fixing mistakes when they happen.   We are a big worldwide company, but to an individual in the business unit, we think and act like a small company.  We are continuously looking for ways to provide a better user experience.
  2. Advanced technology -    People who don't know us well are always surprised to learn the depth of our capabilities and how many areas where we are technology leaders.   In 2003, NETGEAR was the first company to bring web-managed (Smart) switches to the market and we still have the largest share of the that market worldwide but we also lead with the breadth of our offering.   Most folks would be shocked to know that NETGEAR ships more than 80% of the web-managed 10Gbps switches in the world.   Why?  Because we don't price 10Gbs solutions at $1000 a port, and because we LOVE bringing advanced technology to the market in easy-to-use and affordable form factors!  (Check out our new XS716E 16-port 10Gbps web-managed Plus switch at less than $100 per port.) 

 

We ship nearly 1,000,000 products every quarter and have some of the highest customer satisfaction ratings in the industry...a number we watch closely every week.   We hope that you are one of our happy customers and look forward to hearing how we might be able to do a better job.  

 

John.  

 

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