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AC1600 Router Stops Working

SccrDon
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AC1600 Router Stops Working

Twice in the last few days, the router has completely stopped working.  The first time it happened I was downloading the most recent version of iTunes when I noticed that the download had stopped.  When I checked the router, the screen was dark - no lights at all.  After I restarted and reset it several times, it came back up.  The next day I noticed that connectivity had been lost again and again the screen was dark.  As I was restarting/resetting it, it came back up again.

 

Today it has been fine.

 

Any ideas?

 

Thanks, SccrDon

Model: D6400|AC1600 WiFi VDSL/ADSL Modem Router|802.11ac Dual Band Gigabit
Message 1 of 2
DarrenM
Sr. NETGEAR Moderator

Re: AC1600 Router Stops Working

Hello SccrDon

 

If it keeps doing this you may want to factory reset the router and resetup the modem.

 

DarrenM

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